Wednesday 31 March 2010

Your Suggestions

Fersiwn Cymraeg

Thanks to everyone for your suggestions. This month we are focussing on some of the suggestions we have received for the Library:

"More computers": We are always looking at ways to increase our provision of computers, and in January 2010 we opened Y Cwad with 7 brand new PCs. In addition, we have ordered 2 iMacs for Y Cwad which will arrive shortly. Due to space contraints and the increase in demand for portable computers, we are currently looking at purchasing new laptops for the LRC.

"Longer loan periods": Where possible we try and review the loan periods on individual titles according to demand. We have just completed a review of blue band titles within the Library and have made some of these available for the standard 2 or 4 week loan period. Please do bear in mind that we have to balance your requests for longer loans with those from customers who feel we do not currently have enough books! We have recently introduced an e-books policy to ensure that any new titles are purchased as e-books where possible to increase access to these titles and make them available 24/7.

"Reduce the fines": We only charge fines on items that are returned late, so if you return or renew all your resources on time you will never need to pay us a penny! The reason we charge fines is to encourage customers to return resources on time, so that they can be made available to others. There are plenty of ways to renew your loans and avoid a fine - online at http://hip.trinity-cm.ac.uk, in person at the Library, or by phone to 01267 676780.

"A separate shelving sequence for Welsh and English Big books": We have considered this suggestion carefully and currently feel it would be unsuitable. One reason is because of the number of bilingual titles, which would not fit well into to such an arrangement. The current sequence also helps customers who are looking for material in either language according to subject, and gives equal prominence to both Welsh and English.

"Free paper": We already provide free paper for your printing and photocopying.

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