Following customer feedback, we will be changing our policy for yellow band (one day) loans on books at Carmarthen Campus as a trial until the end of term on 16th December. We will now be allowing up to 2 consecutive renewals on yellow band books, which can be made online or over the telephone. After 2 renewals, yellow band books must be returned to the desk and cannot be re-issued to the same borrower to ensure others have access. The trial is intended to improve the service both to customers who have had difficulty returning a yellow band after one day, and also those who have experienced difficulty in accessing yellow bands because they have been re-issued multiple times to the same borrower.
We would welcome your feedback on this trial. If you have any comments, please email
carmarthenlrc@tsd.ac.uk or fill in the form at:
http://www.tsd.ac.uk/en/lrc/contactus/commentsandsuggestions/
Please note this trial only applies to books, and not DVDs or videos, and only currently applies in Carmarthen.
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